Contact us
If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you, contact us on:
Tel: +1 (760) 881-4560
WhatsApp: +852 6355 5931
Email: service@eyeisland.com
If you’re unable to reach us by phone, please send us a text message, email us, or leave a message. Our customer support team monitors messages around the clock and usually responds right away, including on weekends. If you don’t see our email reply, please check your spam or junk folder.
Before you email us
- If you have already registered and purchased, please kindly contact us with your registered email box. The order number is required to be notified in the email if you have placed couples of order.
- If you have questions on reading and filling your prescription form online, it would be very appreciated if you can attach a copy of your original prescription script. Photo or scanned script both will be great.
Note: Please send your return and order changing request via email so we can expedite your return process and order update without delay caused by a missed call. Please always contact us first before return.